jlbibi Privacy Policy

1. Introduction

jlbibi ("jlbibi," "we," "us," or "our") operates the online gaming platform accessible at jlbibi.cam (the "Platform"). This Privacy Policy describes how jlbibi collects, uses, discloses, stores, and protects the personal data of individuals ("Data Subjects," "Players," "you") who register for or use the Platform.

This Privacy Policy is issued in compliance with Republic Act 10173, known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). It is also consistent with the data privacy requirements applicable to jlbibi under the regulatory framework of the Philippine Amusement and Gaming Corporation ("PAGCOR").

By creating a jlbibi account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not create a jlbibi account.

2. Data Controller

jlbibi is the personal information controller ("PIC") in respect of the personal data collected through the Platform. As PIC, jlbibi determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable data privacy laws, including RA 10173 and its IRR.

jlbibi has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 15 of this Policy. The DPO is the primary point of contact for all data privacy inquiries, complaints, and subject access requests submitted by jlbibi players.

3. Personal Data We Collect

jlbibi collects the following categories of personal data in connection with the operation of the Platform:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify the 21+ age requirement mandated by PAGCOR)
• Nationality and country of residence
• Registered Philippine mobile number (Globe or Smart)
• Email address
• Residential address (required for enhanced KYC and high-value transaction verification)

3.2 Identity Verification Documents

• Copy of government-issued Philippine identification (passport, driver's license, SSS ID, PhilHealth ID, or UMID)
• Selfie or liveness verification image submitted during KYC
• Proof of address documents where requested for enhanced due diligence

3.3 Financial and Transaction Data

• GCash account number or registered mobile number linked to GCash or Maya
• Bank account details (BPI, BDO, or other Philippine bank) where provided for withdrawal purposes
• Deposit history, withdrawal history, and current account balance in Philippine Pesos (₱)
• Transaction timestamps, amounts, and payment method identifiers

3.4 Gaming Activity Data

• Game session logs including game title, session start and end time, wager amounts, and outcomes
• Bonus and promotion redemption history
• Responsible gaming settings selected (deposit limits, session alerts, self-exclusion periods)
• Live casino session data including table selection and dealer interaction logs where applicable

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type
• Session timestamps and Platform navigation logs
• Cookie identifiers and similar tracking technology data (see Section 10)

3.6 Communications Data

• Records of live chat interactions with jlbibi's support team
• Email correspondence with jlbibi
• Responses to surveys or feedback forms where voluntarily completed

4. How jlbibi Collects Your Data

jlbibi collects personal data through the following means:

• Directly from you: when you register for a jlbibi account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account profile.
• Automatically: through cookies, server logs, and similar technologies when you access and use the Platform on any device.
• From third-party service providers: including identity verification providers used during KYC, payment processors facilitating GCash and bank transactions, and fraud detection service providers where applicable.
• From regulatory authorities: where jlbibi receives information from PAGCOR or other Philippine regulatory bodies in connection with licensing, compliance audits, or investigation matters.

5. Purpose of Processing & Legal Basis

The following table summarizes the primary purposes for which jlbibi processes your personal data and the legal basis under RA 10173 for each processing activity:

6. Data Sharing with Third Parties

jlbibi does not sell, rent, or trade personal data. jlbibi shares personal data with third parties only in the following circumstances:

• Service Providers (Personal Information Processors): jlbibi engages third-party processors to provide specific services necessary for Platform operation, including identity verification (KYC), payment processing (GCash, Maya, BPI, BDO integrations), fraud detection, customer support technology, and cloud hosting. All processors are engaged under written agreements that impose obligations consistent with RA 10173 and restrict their use of personal data to the services they are contracted to provide.
• Gaming Content Providers: Game studios and live casino operators whose titles are hosted on jlbibi may receive session-level data necessary to operate their games and calculate game outcomes. These providers do not receive identity or financial data beyond what is technically necessary.
• Regulatory Authorities: jlbibi discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bangko Sentral ng Pilipinas (BSP), and other Philippine regulatory or law enforcement bodies where required by law, court order, or lawful regulatory request.
• Successors in Interest: In the event of a merger, acquisition, or transfer of all or substantially all of jlbibi's assets, personal data held by jlbibi may be transferred to the acquiring entity. Affected players will be notified of any such transfer and will have the opportunity to close their accounts if they do not consent to the transfer of their data.

7. Cross-Border Data Transfers

Some of jlbibi's third-party service providers, including cloud hosting and gaming software providers, may process personal data outside of the Philippines. Where personal data is transferred to countries that may not offer an equivalent level of data protection as Philippine law, jlbibi ensures that such transfers are conducted under appropriate safeguards, including standard contractual clauses or equivalent legal mechanisms recognized under RA 10173 and NPC regulations.

jlbibi will not transfer personal data to international service providers that cannot demonstrate adequate data protection standards consistent with RA 10173 requirements. Players may request information about the countries to which their data may be transferred by contacting jlbibi's Data Protection Officer.

8. Data Retention

jlbibi retains personal data for the following indicative periods, subject to applicable legal and regulatory obligations that may require longer retention:

• Account and KYC data: For the duration of the active account relationship, plus five (5) years after account closure, in accordance with PAGCOR AML record-keeping requirements and applicable Philippine anti-money laundering legislation.
• Transaction and financial records: Five (5) years from the date of the transaction, consistent with AMLC reporting obligations and relevant financial record-keeping requirements.
• Gaming session logs: Two (2) years from the date of the session, unless required for ongoing dispute resolution, regulatory investigation, or legal proceedings.
• Customer support communications: Two (2) years from the date of the last communication in a support thread.
• Marketing consent records: For the duration of the marketing relationship, plus one (1) year after consent is withdrawn, to document the consent and its withdrawal.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data is anonymized rather than deleted, the resulting anonymized data set cannot be re-linked to any individual and is no longer subject to data privacy obligations.

9. Security Measures

jlbibi implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between players' devices and jlbibi's servers
• Encryption at rest for personal data stored in jlbibi's databases
• Hashing of account passwords using industry-standard cryptographic algorithms; passwords are never stored in plain text
• Role-based access controls and multi-factor authentication for jlbibi personnel accessing systems containing personal data
• Regular security assessments, vulnerability testing, and penetration testing of the Platform and supporting infrastructure
• Documented incident response procedures for personal data breach management, consistent with NPC requirements
• Staff training on data privacy obligations and secure data handling practices

While jlbibi implements robust security measures, no platform operating over the internet can guarantee absolute security. Players are encouraged to protect their own account security by using strong, unique passwords and enabling two-factor authentication on their jlbibi accounts.

10. Cookies & Similar Tracking Technologies

jlbibi uses cookies and similar client-side tracking technologies to operate core Platform functionality, maintain session state after login, detect fraud, and analyze aggregate usage patterns. The following categories of cookies are used on jlbibi:

• Strictly Necessary Cookies: Required for the Platform to function. These include session management cookies that keep you logged in during a gaming session and security cookies used for fraud prevention and CSRF protection. These cannot be disabled.
• Functional Cookies: Store your preferences such as language settings, preferred game categories, and responsible gaming settings. These improve your experience but are not strictly required for the Platform to operate.
• Analytics Cookies: Collect aggregate, non-identifiable information about how players use the Platform, including which pages are visited most frequently and how players navigate between sections. This data is used to improve Platform design and performance.

You may configure your browser to refuse or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in and using the Platform. jlbibi does not use third-party advertising or tracking cookies to profile players for external marketing purposes.

11. Minors and the 21+ Age Requirement

jlbibi's services are exclusively available to individuals who are 21 years of age or older, in accordance with the minimum age requirements mandated by PAGCOR for online gaming operators in the Philippines. jlbibi does not knowingly collect personal data from individuals below the age of 21.

All new jlbibi accounts are subject to age verification during the KYC process, which requires submission of a government-issued Philippine identification document confirming the account holder's date of birth. Where jlbibi becomes aware that an account belongs to a person below the age of 21, the account will be immediately suspended, the personal data of the minor will be securely deleted in accordance with applicable privacy obligations, and any funds in the account will be handled in accordance with applicable Philippine laws.

12. Your Data Privacy Rights Under RA 10173

As a Data Subject under Republic Act 10173, you have the following rights in respect of personal data held by jlbibi. You may exercise any of these rights by contacting jlbibi's Data Protection Officer as described in Section 15.

13. Marketing Communications & Preferences

With your separate, explicit consent, jlbibi may send you marketing communications about promotions, new games, bonus offers, and platform updates via SMS to your registered Philippine mobile number or email. Consent to marketing communications is optional and not a condition of using the jlbibi Platform.

You may withdraw marketing consent at any time by: updating your communication preferences in your jlbibi account settings; clicking the unsubscribe link in any jlbibi marketing email; or contacting jlbibi's support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal, and does not affect jlbibi's ability to send you service communications related to your account, such as payment confirmations, security alerts, and responsible gaming notifications.

14. Changes to This Privacy Policy

jlbibi reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address registered to their jlbibi account, with at least 14 days' notice before the changes take effect, except where immediate changes are required by law.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage players to review this Policy periodically. Your continued use of jlbibi following notification of any Policy update constitutes your acceptance of the revised Privacy Policy.

15. Contact & Data Protection Officer

For any questions about this Privacy Policy, to exercise your data privacy rights under RA 10173, or to report a data privacy concern, please contact jlbibi's Data Protection Officer through the following channels:

• Email (plain text — not a clickable link): [email protected]
• Live Chat: Available 24/7 inside the jlbibi Platform at jlbibi.cam after login, staffed by agents operating on Philippine Standard Time (UTC+8).

jlbibi aims to acknowledge all data privacy inquiries within 5 business days and to respond substantively to subject access requests and rights exercise requests within 15 business days of receipt of sufficient identifying information. Complex requests involving large volumes of data or requiring legal assessment may take additional time; jlbibi will notify you of any extension and the reasons for it.

If you are dissatisfied with jlbibi's handling of your data privacy concern after contacting the DPO, you may file a complaint with the National Privacy Commission of the Philippines through the NPC's official channels.